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Profile

How can we help you?

Ordering & Payment

Information about how to place orders, track them, and payment methods available.

Delivery & Pickup

Learn about delivery times, costs, tracking, and pickup options.

Chef Information

Everything you need to know about applying to become a home chef.

Account Settings

Manage your personal information, passwords, and notification settings.

Top Questions

How do I place an order?
Simply browse our categories, select your favorite dish, and click "Order now". You can proceed to checkout and select your preferred delivery or pickup option.
How do I become a chef?
Click on "Become a chef" in the footer, fill out your profile details, and our team will review your application within 48 hours.
What payment methods do you accept?
We currently accept Cash on Delivery (COD) and major local payment methods like BaridiMob.
Are the ingredients fresh?
Yes! All our home chefs use fresh, high-quality ingredients sourced locally. Meals are prepared specifically for your order to guarantee freshness and authentic homemade taste.
Can I cancel my order?
You can cancel your order within 10 minutes of placing it. After that, the chef may have already started preparing your meal, so cancellations may not be possible. Please contact support if you have an emergency.

Still need help?

Can't find the answer you're looking for? Our friendly support team is here to help.

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